Replacement and Refund

In the event of cancellation, Bebinoo shall not be obliged to reimburse the consumer for the additional costs resulting from the increased shipping charge, only the normal shipping charge.

We will use a form of payment that is the same as the one used for the original transaction for your refund, unless you explicitly consent to another payment method; you will not be charged any additional costs as a result of applying this refund method. Refunds may be withheld until we have received the product or you have not confirmed that it was returned: whichever is the earlier.

If the product and its packaging are both complete and undamaged and have not been used, but for some reason do not meet the requirements, you can return it without any particular reason. The right of cancellation shall be exercised only by credit card purchase by post or courier service.

You can cancel your contract, that is, the purchase of the goods, within 30 working days without giving any reasons. (II. 26.) Government Decree. You can exercise your right of withdrawal from the day you receive the goods. If you wish to exercise this right and cancel your purchase, you must provide a notice of cancellation by email or in writing. It is not enough just to return the goods to our shop!

The consumer shall return the goods to the trader within 30 days from the day on which the right of withdrawal is exercised.


As you have read, it is important to know that once you have used the product and opened the packaging after you have purchased it, you cannot ask for a refund. The right to cancel your purchase does not give you a 30 day free use of the product, but gives you the opportunity to visit the product and try it out. If the product shows signs of use, it is not, or only partially, entitled to a refund.


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